Q.1How do I know what my website needs?
You don’t have to. That’s what the plan is for. We look at your business and tell you what the site needs, how big it should be, and what it will cost, before you commit to anything.
Q.2What’s in the site plan?
What each page of your site should say, how it should be laid out, and what’s worth keeping or fixing on your current site if you have one. It’s written for your business, not copied from a template, and it’s yours to keep.
Q.3Why charge for a plan at all?
Because writing a useful plan takes real work, and charging for it means we spend our time on owners who are serious. The full amount comes off the build price if you go ahead.
Q.4I already have a web address.
It stays yours, and the new site goes on it. We handle the switch when the site launches, and your address keeps working the whole time.
Q.5Do I have to write anything?
No. We write everything from your site plan and one short phone call. You read it and correct anything that’s wrong before the site goes live.
Q.6What if I want changes after launch?
Email or text them to us. Changes to words, photos, hours, prices, and layout are included in the care plan and go live by the next business day.
Q.7Can I stop the care plan?
Yes. After the first six months you can stop with 30 days’ notice, and we give you a complete copy of your site.
Q.8Who owns the website?
You do. The web address is registered in your name from day one, and the site itself is yours to take to anyone if you ever leave.
Q.9Do you do online booking or payments?
Yes, as a separate small project after your site is live. We price it before we start.